Our clients must agree to the following before ordering:

– I am in agreement with the price quote(s) received for my custom item(s), which is valid for a week once I pay a deposit for this amount agreed. 

– I understand that I am responsible for paying the entire amount due. 

Furthermore

• By submitting payment, I agree to all shop policies available here and online.
• I understand that each dress is custom made by the measurements I provide
• The gowns are handmade, not mass-produced, slight variations are expected.
• If I do not provide a signed copy of the contract, my payment or my formal agreement to the contract is invalid 
• If the contract is breached/canceled, I acknowledge and understand that I cannot receive a refund for my deposit as this money goes toward fabrics, supplies, materials and pattern making and I have no claim to them.
• I understand that no design or sketch services will be provided to me until my payment or an initial deposit has been placed.
• For custom orders, I agree to have my full balance paid in full before my dress is collected or couriered including courier fee.
• I understand that the average dress takes 4 months to produce after finalizing design and fabric options (unless a rush fee has been paid)
• I understand that there may be shade variations in color choices due to computer monitor differences and availability in fabric required
• I understand that my wedding gown is a custom creation and cannot be returned under any circumstances.
• I understand that all measurements must be provided within 1 week of order placement.
• I understand that my deposit secures my spot on the creation schedule and the date of completion is determined by Bel voglio and will be provided in writing.
• I understand that sketch services will only be provided for custom design dresses, but I am not entitled to sketches if I have requested minor changes to an already existing design.
• I understand and agree that I may need alterations to my dress in order to get the exact look/fit that I want to achieve and that all alterations are MY responsibility after the dress has been taken from Bel Voglio premises.
• I understand that the final photos are a privilege and not a requirement.
• I understand that Bel voglio has the rights of ownership to the photos taken in the Bel voglio studio and by signing this you are giving consent for Bel Voglio to publish the photos on any Bel Voglio social media platform.
• I understand that I may need a petticoat added to my dress in order to achieve fullness if my dress is a very full dress at an additional cost.
• I understand that I cannot change my measurements, design, or fabric once my pattern has been started.
• I understand that I cannot change my design or fabric once the deposit has been paid and design has been confirmed after 24 hours.
• I understand that if I cannot or will not pay my remaining balance within 1 week of completion that I forfeit my dress and deposit as the deposit has gone toward the cost of my materials.
• I understand that I must provide the following before my dress will be started: Correct Courier Address, Wedding Date, Contact Number, and Measurements – all this info will be part of the contract packet.
• Any information requested in order to successfully complete my dress not provided in a timely manner reflects the timeline of my dress completion and is MY fault if not provided.
• I have a right to request references and contact information for references.

I understand and agree with all terms stated in this Contract/Policy Form

Please contact Bel Voglio for a copy of the Policy / Contract Form.

This contract is not valid until 60% deposit is received.